PTZ Controller supports standard protocol. For most PTZ cameras, OSD menu can be opened on Menu panel of PTZ Controller. Some PTZ cameras are not fully compatible with standard protocols. Just like OSD Menu function, it is not a standard […]
Category: PTZ Controller
Why I can not select OSD menu items in PTZ Controller?
PTZ Controller supports standard protocol. For most PTZ cameras, OSD menu items can be selected on Menu panel of PTZ Controller. Some PTZ cameras are not fully compatible with standard protocol. Just like OSD Menu function, it is not a […]
Why PTZ Controller can not be launched after installation?
PTZ Controller can only be run on Windows XP and later. It needs .net framework 2.0. http://www.microsoft.com/en-us/download/details.aspx?id=1639 Pleas make sure your computer is updated with latest service pack. The internet connection is needed when it first time runs. It also […]
Why PTZ Controller can not be installed on my computer?
PTZ Controller can only be installed on Windows XP and later. It needs to install .net framework 2.0. Here is the download link for .net framework 2.0. http://www.microsoft.com/en-us/download/details.aspx?id=1639 Please make sure your Windows system is updated with latest service pack. […]
Is it possible to use PTZ Controller function with my own GUI?
Yes, we have PTZ Controller SDK. PTZ Controller SDK contains the source code of PTZ Controller. It is only available for Company. It is developed with C# and complied by vs2005. Please contact support@serailporttool.com for a quote and more detail […]
Is it possible to integrate PTZ Controller into my application?
Yes, you can use PTZ Controller in your own application. PTZ Controller supports start with different profile through command line parameters. Here is the command line format. PTZController.exe –f config.xml More information about command line operation. Back to PTZ […]
Is it possible to add other protocols to PTZ Controller?
Yes, we are trying our best to support as many as possible PTZ cameras. Currently, PTZ Controller supports protocols for Pelco D, Pelco P, AD, Bosch, Sony VISCA, Panasonic, Samsung, LG and Canon. If your PTZ camera is not included […]
Do I need to pay for upgrade from PTZ Controller v1.x to v2.x?
Yes, you need pay $20 for upgrade from PTZ Controller v1.x to v2.x After you order the Upgrade, please send us your old registration code. We will send you a new registration code for v2.x. It’s free to upgrade […]
Why I can not register PTZ Controller with my paid registration code?
At first, please make sure to connect with internet when you register PTZ Controller , since the registration code will be verified on our server automatically. Secondly, we suggest you copy the code to the registration edit box to avoid […]
Does PTZ Controller work for IP camera?
No, PTZ Controller can not work for IP camera. However, we are working on IP Camera Controller. It’s dedicated to control network cameras. Since, there are several kinds of IP cameras. If you send us the protocol of your network […]