Archive for February, 2012

About Registration

Monday, February 6th, 2012

After you order our software, PTZ Controller, Comm Operator, ZigBee Operator, N-Button, Relay Timer series or Quick Timer series, you will receive the registration code. Please keep it well.

When you register the software, the registration code will be verified on our server automatically.

You just need to input/copy the code to the registration remind dialog and click the Register button. The registration will be done automatically as long as the registration code is available.

One registration code or license can be installed up to 3 computers, which belongs to the same user.

If you have problem about registration, please check the list below.

1. Make sure your Windows system is updated with latest service pack.

2. Make sure your computer is connected with internet, and the test link could be opened.

http://www.serialporttool.info/test.htm

3. Make sure the code is correct. We suggest you copy the code to avoid typing mistake.

4. You need to shutdown the antivirus software when you register.

5. Please install the latest version, which can be downloaded on our webpages.

6. For 64-bit Windows 7, our software need to be installed under the Administrator account. Please refer to the following link.

 http://www.serialporttool.com/sptblog/?p=1298

If you still can not register, please send us detail information about your operation system. We will try our best to solve the problem and reply to you soon.  support@serialporttool.com

Back to Serial Port Tool homepage

Install PTZ Controller on Windows 7 64-bit OS

Friday, February 3rd, 2012

PTZ Controller has to be installed under the Administrator account for Windows 7 64-bit operating system.

Please install it with Administrator account or “Run as administrator” by right click on setup.exe file, shown as below.

 PTZ Controller - Run as administrator

You may also right-click the installed icon on your desktop to show the pop-up menu.

image

Click Properties to show PTZ Controller Properties window.

image

On Compatibility tab page, select the option”Run this program as an administrator”.

Click OK to confirm the selection.

Then click the desktop icon to run PTZ Controller.

 

About PTZ Controller